Additional Information

Site Information

Returns & Shipping

We want you to be satisfied with your purchase, but if you are not, we accept returns for exchange or store credit only.

The standard return policy for special occasion dresses is 'No Returns'. Please read below for details.

*Each item has a RED SINGLE USE TAG attached, if the tag is removed or tampered with, the return will not be accepted. Only remove the tag if you are 100% satisfied with your item. Please follow the instructions included before removing the tag.


Returns and Store Credit

A return request for store credit request must be submitted to info@dresses-galore.com and shipped out up to 2 days after you received your item and in house within 6 business days of receipt. After 2 days and if the item is not received within 6 business days the item is a final sale. You must include all this information on your request, Vendor (designer) Style Number, Color, Size of the item, and Reason of Return. If you are returning multiple items they each have to be listed to process the return. We will send you a 'Return Authorization Number' you MUST write the Return Authorization Number clearly on the outside of the box. As well as the return authorization number, the package must be postmarked. If you failed to do this, a restocking fee of 50% will be deducted from your return.

After we receive and inspect the item, it could take from 5-7 business days to issue a credit to your account. You will not receive shipping charges and restocking fee back. All items must be returned in the same condition you received them, with the original product tags, and items MUST be unworn, unused, unwashed, and in perfect condition. Any items that appear to have been worn or altered will be returned to you and a refund will not be issued.

Dresses-Galore is not responsible for return shipping cost.

Your satisfaction is our priority if you have any questions or concerns please contact us at info@dresses-galore.com.


Exchanges

If the item is the wrong size a request must be submitted to info@dresses-galore.com and shipped out up to 2 days after you received your item and in house within 6 business days of receipt. You must include all this information on your request, Vendor (designer), Style Number, Color, Size of the item, Reason of Return and new size. We will send you a “ Return Authorization Number” you MUST write the return authorization number clearly on the outside of the box. As well as the return authorization number, the package must be postmarked.

Your satisfaction is our priority if you have any questions or concerns please contact us at info@dresses-galore.com.


Shipping

Orders placed between Monday and Thursday by noon will be shipped the next day if in stock. Any orders placed on the weekend will not be answered until the next business day. Many of our designers are on vacation during the holidays. Please be aware that if you place an order around a holiday you may not receive a ship date confirmation until after the holiday. 

We are not responsible once the merchandise leaves the warehouse. All prices are per item within the US:

USPS Ground • 5-12 Business Days $15.00

USPS Overnight • Priority Express 1 Business Day